Service Advisor
Looking for a great
opportunity to work in Canada’s largest Automotive Group? Join the Family
today, the Dilawri Lifestyle is waiting for you!
Dilawri life
is full of excitement, click here for a
glimpse into the road ahead.
North Vancouver Nissan is currently looking to fill a position of a Service Advisor.
Duties and
Responsibilities:
- Ensure
customer satisfaction.
- Promptly meet
and greet all clients in a friendly and courteous manner
- Handle client
concerns and/or misunderstandings with courtesy and tact
- Complete
vehicle inspections
- Obtain
pre-authorization costs, parts availability, and payments
- Review and
monitor all appointment files, recommendations, scheduled maintenance, and
check for previous service recommendations
- Explain what
service/repair is recommended to customers
- Monitor
repair process, check job status and update work in process
- Monitor all
repair orders from opening to closing and ensure that customers are
updated on progress
- Review CSI
monthly score and day to day performance
- Review with
the customer loaner policies and warranty details
- Other duties
as assigned by management
Advantages of the Dilawri
Lifestyle:
- First hand mentoring from
auto industry leaders
- Innovative, exciting work
environment
- Employee discounts on
vehicle purchases and leases
- Employee discounts on
service and parts
- Career growth
opportunities
- Competitive compensation
- Generous benefit package
- Exclusive Dilawri offers
- A true Family culture
Dilawri Group
of Companies is Canada’s largest automotive group with 75 + franchised dealerships representing
35 + automotive brands throughout Quebec, Ontario, Saskatchewan, Alberta,
British Columbia, and Washington DC. Privately
owned and operated by the Dilawri family since 1985, the company continues to
expand its footprint in Canada, building on its history of excellence in the
automotive industry. With more than 4,000 employees, Dilawri Group of Companies
is proud to offer exceptional products and customer service in every
dealership.
Dilawri Group
of Companies is not only a leader in the automotive industry, it is also a
leader in the communities it serves, having established The Dilawri Foundation
in 2002. The Dilawri Foundation has contributed tens of millions of dollars
throughout Canada supporting a variety of charitable causes.
Go to our
website to see more about our company and the many reasons why you will want to
work for us!
We do thank all
applicants in advance, but only those selected for an interview will be
contacted. Thank you for your interest.
