Assistant Service Manager
Looking for a great
opportunity to work in Canada’s largest Automotive Group? Join the Family
today, the Dilawri Lifestyle is waiting for you!
Dilawri life is full of excitement, click here for a glimpse
into the road ahead.
Mercedes-Benz Langley is currently looking to fill a
position of an Assistant Service Manager.
Essential Duties:
- Assist
customers with service reminders, making appointments, recall
notifications, service visit follow-ups, and maintain a positive
relationship with customers.
- Ensure high
quality service and repairs are provided to customers.
- Maintain
service records and reporting procedures required by the manufacturer and
general management.
- Ensure
processes & standards are followed to ensure customer satisfaction and
efficient operations.
- Handle
escalated customer complaints.
- Assist the
Service Manager with general service day-to-day operations.
All successful
applicants must possess the following qualities:
- Minimum of 5
years' of combined experience in an automotive service environment (e.g.:
Service Advisor, Technician, and/or Shop Foreman).
- Effective
administrative and management capabilities.
- Self-efficient,
organized, dependable.
- Excellent
communication skills both written and verbal.
- Strong
attention to detail, strong organization skills, and must be able to
effectively multi-task.
- Able to work
under minimal supervision.
- General
understanding of vehicle mechanics.
Advantages of the Dilawri
Lifestyle
- First hand mentoring from
auto industry leaders
- Innovative, exciting work
environment
- Employee discounts on
vehicle purchases and leases
- Employee discounts on service
and parts
- Career growth
opportunities
- Competitive compensation
- Generous benefit package
- Exclusive Dilawri offers
- A true Family culture
Dilawri Group of
Companies is
Canada’s largest automotive group with 75+ franchised dealerships representing
35+ automotive brands throughout Quebec, Ontario, Saskatchewan, Alberta, British
Columbia, and Washington DC. Privately owned and operated by the Dilawri family
since 1985, the company continues to expand its footprint in Canada, building
on its history of excellence in the automotive industry. With more than 4,000
employees, Dilawri Group of Companies is proud to offer exceptional products
and customer service in every dealership.
Dilawri Group of
Companies is not only a leader in the automotive industry, it is also a leader
in the communities it serves, having established The Dilawri Foundation in
2002. The Dilawri Foundation has contributed tens of millions of dollars
throughout Canada supporting a variety of charitable causes.
Go to our website
to see more about our company and the many reasons why you will want to work
for us!
We do thank all
applicants in advance, but only those selected for an interview will be
contacted. Thank you for your interest.
