Service Greeter
Looking for a great
opportunity to work in Canada’s largest Automotive Group? Join the Family
today, the Dilawri Lifestyle is waiting for you!
Dilawri life is full of excitement, click here for a glimpse into the road ahead.
Mercedes-Benz Langley is currently looking to fill the position of a Service Greeter.
Reporting to the Service Manager,
Automotive Service Greeter is responsible for promptly and professionally
greeting customers ensuring customer satisfaction in all aspects of their work.
Workday is as required by Management
Essential Duties:
- Greet clients immediately
upon entering dealership.
- Offer clients beverages upon
entering.
- Check voice messages and
distribute to appropriate personnel.
- Keep on top of coffee area
ensuring coffee pods filled up for client selection, counter clean, paper
towel replenished, creamer, milk, cups, sugar, water, etc are all filled
and tidy.
- When receiving any mail for
the service center open and hand to parts or service manager to handle.
- File work orders, invoices,
and loaner agreements on a regular basis and ensure reception area clean
and tidy at all times.
- If client is waiting on an
advisor, notify advisor as soon as possible to ensure the client is taken
care of in a timely fashion.
- Assist advisors with paging
for client vehicles when necessary.
- Assist advisors by walking
client through invoices at pick up when needed.
- Daily Cash sheet to be
filled out with daily transactions and cash count along with Moneris Close
batch at the end of every shift.
- Supervise R plates.
- Sign up clients for Dilawri
Rewards when advisor hands in form filled out.
- File work orders, invoices,
and loaner agreements on a regular basis and ensure reception area clean
and tidy at all times. Make sure all work orders are closed before filing.
- Accept any client cash
transactions and fill out cash spreadsheet to ensure cash balance.
- Assist with ordering office
supplies when needed.
- Assist with final closing
invoices when needed.
- Any other administrative
duties that may come up.
- Complete assigned tasks on
time.
- Maintain workstation in a
clean & orderly manner.
- Maintain proper dress code.
- Take ownership of &
resolve problems as required.
- Assist with unforeseen
emergency issues as required.
- Other related duties as
assigned by management
Advantages of the Dilawri
Lifestyle:
- First hand mentoring from
auto industry leaders
- Innovative, exciting work
environment
- Employee discounts on
vehicle purchases and leases
- Employee discounts on
service and parts
- Career growth
opportunities
- Competitive compensation
- Generous benefit package
- Exclusive Dilawri offers
- A true Family culture
Dilawri Group of Companies is Canada’s largest automotive group with 75+
franchised dealerships representing 35+ automotive brands throughout Quebec,
Ontario, Saskatchewan, Alberta, British Columbia, and Washington DC. Privately
owned and operated by the Dilawri family since 1985, the company continues to
expand its footprint in Canada, building on its history of excellence in the
automotive industry. With more than 4,000 employees, Dilawri Group of Companies
is proud to offer exceptional products and customer service in every
dealership.
Dilawri Group of Companies is not only
a leader in the automotive industry, it is also a leader in the communities it
serves, having established The Dilawri Foundation in 2002. The Dilawri
Foundation has contributed tens of millions of dollars throughout Canada
supporting a variety of charitable causes.
Go to our website to see more about
our company and the many reasons why you will want to work for us!
We do thank all applicants in advance,
but only those selected for an interview will be contacted. Thank you for your
interest.
