Leasing Manager
WANT TO WORK for one of Canada’s Best Managed Companies?
Dilawri Group is now actively searching for a Leasing Manager to join the team at Thorncrest Ford.
We are seeking a dynamic and results-driven Leasing Manager to oversee and grow our Ford Red Carpet Lease (RCL) portfolio. The successful candidate will be responsible for managing our existing lease customers, driving lease retention performance above the zone average, and ensuring a superior customer experience throughout the lease lifecycle.
Apply to this position if you:
- Have prior Leasing Management experience
- Have a valid OMVIC
- Have a valid G license, in good standing.
Responsibilities:
- Process all leasing documentation and maintain detailed files on all leasing transactions
- Develop and execute strategies to maximize lease retention and renewal rates above zone average
- Utilize the AutoAlert database to identify active lease customers visiting for service and present tailored lease scenarios
- Proactively engage customers to transition them into new leases ahead of maturity, ensuring early renewal opportunities are maximized
- Prepare various reports, including the ratio of retail sales to leases and renewal percentages
- Use reports and tracking metrics to identify opportunities for improvement and growth
- Follow-up with Sales Consultants during the renewal process
- Supervise lease returns, including arranging appointments, inspecting vehicles and issuing any related reports
- Keep the list of customers up-to-date and ensures that the follow-up calls are made by the Sales & Leasing Consultants
Qualifications:
- Strong oral and written communication
- Excellent interpersonal and negotiation skills
- Passion for people and processes
- Brand dealership experience preferred
- Strong analytical and organizational abilities
- Drive for excellence
- Must have a valid Driver’s License for Ontario
- Must have valid OMVIC License
What We Offer:
- Competitive compensation
- Appealing benefits plan
- Employee support and training programs
- Wide array of career growth and advancement opportunities
- Employee discount programs
- Work-life balance
If you are searching for an opportunity to grow your career while adding value to our team, then this role is for you. We invite you to submit your resume, in confidence, for our review and consideration.
ABOUT US
Dilawri Group of Companies represents 83 dealerships nationwide with 23 dealerships in Ontario! Dilawri Group offers a performance-driven culture that focuses on success through teamwork, a passion for excellence and providing an exceptional customer experience. We strive to provide our employees with not just another job but a career. We offer a “promote from within culture”, training, solid pay plans, benefits and perks including employee incentives on vehicle purchases, parts and service.
Dilawri Group of Companies is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.
