Warranty Administrator

ABOUT US

Dilawri Group of Companies is Canada's largest automotive group, representing over 35 brands at more than 80 franchised dealerships.  We are dedicated to providing exceptional customer service and fostering a culture of innovation and excellence.  Join our team and become part of an organization that values people, performance, and community.

ABOUT THE ROLE

We are looking for Warranty Administrator to join our team at Country Hills Volkswagen. The successful candidate is someone who is passionate about the automotive industry and eager to contribute to our growing team.

Key Responsibilities:

·      Assess codes, invoice and submit all warranty claims, and maintain warranty control and rectify warranty schedules for the accounting department

·      Ensure warranty return parts are properly tagged, shelved, and secured

·      Sort and ship warranty parts returns when necessary, and report payment discrepancies to the Service Manager

·      Inform staff of warranty procedure changes and maintain files

·      Other duties as assigned by manager

ABOUT YOU

·      Post-secondary diploma/degree in any discipline or equivalent experience

·      A minimum of 2 years’ warranty experience

·      Basic knowledge of or the ability to understand the mechanics of a vehicle

·      Excellent interpersonal, presentation and relationship building skills

·      Strong organizational and prioritization skills with the ability to multitask

·      Strong attention to detail

·      Excellent written and oral communication skills

·      Desire to exceed customer expectations=

What We Offer:

• Competitive salary, pension plan and benefits package
• Opportunities for career growth and development
• A supportive and inclusive work environment

If you are searching for an opportunity to grow your career while adding value to our team - this role is for you. We invite you to submit your resume, in confidence, for our review and consideration.

Dilawri Group of Companies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.