Assistant Sales Manager
Dilawri Overview
Join Canada’s Largest Automotive Group
If
you are looking to grow your career with an organization driven by excellence,
integrity, and innovation, Dilawri offers an environment where people are
supported and empowered to succeed.
Founded
in 1985, Dilawri is Canada’s largest automotive group and one of Canada’s Best
Managed Companies. Dilawri operates over 80 franchised
dealerships, representing more than 35 of the world’s most respected
automotive brands across British Columbia, Alberta, Saskatchewan, Ontario,
Quebec, and Washington, DC.
With
a team of more than 4,000 employees, Dilawri fosters a culture rooted in
collaboration, accountability, and continuous learning. Our values of
Excellence, Leading, Teamwork, Integrity, Innovation, and Giving Back guide how
we work, how we lead, and how we serve our customers and communities. Through
the Dilawri Foundation,
we are also committed to making a meaningful impact in the communities we
serve.
Discover
how you can build your career with Dilawri
Position Overview
As a leader of the sales team, the Assistant Sales Manager is the driving
force behind the dealership's sales experiences. The Assistant Sales
Manager is dedicated to motivating their team in order to achieve monthly sales
targets and ensuring that all members of the team have the training and
resources necessary to be successful in their jobs. As a team player the Assistant
Sales Manager strives to develop collaborative relationships throughout the
dealership. The Assistant Sales Manager is focused on upholding our
dealership's brand values and brand standards to create an unparalleled
customer experience in the sales department.
Primary Duties and Responsibilities
·
Supervise the salespeople to
ensure that they follow up their owners on a planned contact basis through the
company CRM system.
·
Perform daily one on ones with salespeople to monitor activities
and assist with customers.
·
Ensure that salespeople plan a day’s work each day through phone
calls, emails and appointments using the company CRM system.
·
Work with the salespeople on programs that will increase the
new/used volume.
·
Ensure that your sales consultants are following the appropriate
process and that they are using the tools in place in order to be successful.
·
Maintain an enthusiastic attitude to build positive Employee
attitudes and morale while delivering exceptional customer service to new and
existing clients.
· Work collaboratively with your
sales team to drive sales with new and existing customers.
· Review the monthly goals and
target with Sales Manager & General Manager and discuss areas for
improvement.
·
Ensure that your sales consultants are following the appropriate
process and that they are using the tools in place in order to be successful.
·
Perform daily one on ones with salespeople to monitor activities
and assist with customers.
·
Hire, motivate, counsel, and monitor the performance of all new/
used vehicle sales employees.
·
Review salespeople’s performance as shown on the Sales Consultants
Review and develop specific training plans to reach their objectives.
·
Conduct daily and weekly sales training meetings as directed by
the Sales Manager to include completion of all Manufacturer training.
·
Hold the salespeople accountable in following the dealership’s
prospecting program to obtain maximum results through the company CRM system.
·
Evaluate the performance of salespeople monthly including
quarterly reviews.
Qualifications Required
·
Minimum 3 years of sales experience or sales manager experience.
·
Ability to work in a team and possesses strong interpersonal skills with
an upbeat and engaging attitude.
·
Experience with AutoAlert, VAuto, 180, and CDK are an asset preferred but
not required.
·
Ability to solve problems and high attention to detail.
·
Busy work environment and so the Assistant Sales Manager must have organizational
and stress management skills to complete daily tasks.
·
The Assistant Sales Manager must be process oriented and able to hold
their sales team to process standards.
·
Excellent listening skills.
·
Self-motivating with excellent work ethic.
·
Possess a valid driver’s license and a clean driving record.
·
Professional demeanor and appearance.
·
The Assistant Sales Manager must be adaptable to work weekend shifts.
About Dilawri
In addition to working with and learning from a
team of leading professionals in the automotive industry, our benefits
include:
- Discounted employee vehicle purchase program
- Job-specific coaching & training programs
- Comprehensive health & dental plans
- Employee wellness & assistance programs
- Employee social events
Build your career with a team that is driven
by excellence, integrity and innovation.
Discover Dilawri.
