Internet Sales Manager

Dilawri Overview 

 

Join Canada’s Largest Automotive Group 

 

If you are looking to grow your career with an organization driven by excellence, integrity, and innovation, Dilawri offers an environment where people are supported and empowered to succeed. 

 

Founded in 1985, Dilawri is Canada’s largest automotive group and one of Canada’s Best Managed Companies. Dilawri operates over 80 franchised dealerships, representing more than 35 of the world’s most respected automotive brands across British Columbia, Alberta, Saskatchewan, Ontario, Quebec, and Washington, DC. 

 

With a team of more than 4,000 employees, Dilawri fosters a culture rooted in collaboration, accountability, and continuous learning. Our values of Excellence, Leading, Teamwork, Integrity, Innovation, and Giving Back guide how we work, how we lead, and how we serve our customers and communities. Through the Dilawri Foundation, we are also committed to making a meaningful impact in the communities we serve. 

 

Discover how you can build your career with Dilawri

 

Are you a strong performing Product Advisor looking to elevate your career to the next level? This opportunity could be for you!

 

Position Overview 

Acura of Langley is seeking a results‑driven and experienced Internet Sales Manager to support the General Sales Manager in overseeing all activities within the New and Used sales with our online platforms. This role is responsible for planning, organizing, and managing internet sales leads, coaching floor sales staff, ensuring sales teams meet performance targets, and maintaining the highest dealership standards.

The Internet Sales Manager will lead internet sales initiatives for the entire store, maintain administrative accuracy, and uphold dealership processes. Working closely with sales teams and the General Sales Manager, this role ensures strong customer satisfaction, effective sales execution, and consistent achievement of departmental sales goals.

Compensation for this position is commission based with a base salary component.

 

Primary Duties and Responsibilities 

·          Establish long‑ and short‑range goals for assigned sales staff.

·          Guide salespeople with the internet sales and follow up process

·          Set gross profit and sales objectives and monitor weekly performance.

·          Assist with forecasting, budgeting, and expense management for the Internet Sales Department.

·          Communicate and enforce dealership policies and procedures.

·          Conduct daily one‑on‑one meetings and assist salespeople with customers.

·          Ensure sales staff plan daily activities using CRM (calls, emails, appointments).

·          Manage performance of all new/used vehicle sales employees.

·          Evaluate monthly sales performance and complete quarterly reviews.

·          Support programs to increase new/used car gross and F&I penetration.

·          Hold sales staff accountable for CRM usage and prospecting efforts.

·          Assist in planning programs to support staff in reaching objectives.

·          Review customer follow-up and ensure planned contact through CRM.

·          Review sales records to identify performance trends.

·          Support dealership image through coordinated sales initiatives.

·          Assist in advertising campaigns and promotions.

·          Collaborate with other Sales Managers for professional development.

 

Qualifications Required 

Experience

·         Proven automotive sales track record with a desire to further your career

·         Strong understanding of dealership operations, sales processes, and inventory planning

·         Proficiency with CRM systems and sales tracking tools

·         Ability to evaluate sales performance and create effective development plans

Skills & Competencies

·         Strong leadership and team‑building skills

·         Excellent communication, coaching, and interpersonal abilities

·         Strong organizational and time‑management skills

·         Ability to enforce policies, maintain accountability, and uphold high standards

·         Strong problem‑solving skills with a customer‑focused mindset

·         Ability to collaborate effectively across multiple dealership departments

Additional Requirement

·          Legally entitled to work in Canada 

 

About Dilawri 

In addition to working with and learning from a team of leading professionals in the automotive industry, our benefits include: 

 

• Discounted employee vehicle purchase program 

• Job-specific coaching & training programs 

• Comprehensive health & dental plans 

• Employee wellness & assistance programs 

• Employee social events 

 

Build your career with a team that is driven by excellence, integrity and innovation.   

 

Discover Dilawri.