Commercial Account Manager

Join Canada’s Largest Automotive Group  

If you are looking to grow your career with an organization driven by excellence, integrity, and innovation, Dilawri offers an environment where people are supported and empowered to succeed.

Founded in 1985, Dilawri is Canada’s largest automotive group and one of Canada’s Best Managed Companies. Dilawri operates over 80 franchised dealerships, representing more than 35 of the world’s most respected automotive brands across British Columbia, Alberta, Saskatchewan, Ontario, Quebec, and Washington, DC.

With a team of more than 4,000 employees, Dilawri fosters a culture rooted in collaboration, accountability, and continuous learning. Our values of Excellence, Leading, Teamwork, Integrity, Innovation, and Giving Back guide how we work, how we lead, and how we serve our customers and communities. Through the Dilawri Foundation, we are also committed to making a meaningful impact in the communities we serve.

Thorncrest Ford is seeking an experienced, driven, and relationship-focused Commercial Account Manager to lead the growth and development of our Medium Duty commercial vehicle business.

This position will be responsible for developing new commercial accounts, strengthening relationships with existing customers, and representing Thorncrest Ford as a trusted transportation partner to businesses requiring Medium Duty Ford vehicles and commercial fleet solutions.

The successful candidate will take ownership of the sales process from prospecting and account development through vehicle specification, ordering, delivery, and ongoing customer relationship management.

Discover how you can build your career with Dilawri.

Pay Rate: This is a commission paying role with total earning potential of $100,000 and above.

Responsibilities:

·        Lead and grow Thorncrest Ford’s Medium Duty and commercial vehicle sales business across the GTA.

·        Prospect, develop, and manage commercial and fleet accounts, including businesses, contractors, municipalities, and fleet managers.

·        Build strong customer relationships, identify future vehicle and fleet opportunities, and achieve sales and gross profit targets.

·        Understand Ford’s Medium Duty lineup, Ford Pro programs, incentives, and commercial vehicle configurations to recommend the right solutions

·        Manage the vehicle ordering, upfit, production, and delivery process while keeping customers informed.

·        Collaborate with Sales, Fleet & Commercial, Financial Services, Parts, Service, Accounting, and Ford representatives to provide a complete customer experience.

·        Maintain accurate customer and sales activity in the CRM and identify opportunities to grow Parts and Service business.

Qualifications:

• Previous Ford sales experience is required, with a focus on Medium Duty trucks and commercial transportation.
• Demonstrated knowledge of Ford’s Medium Duty and commercial vehicle lineup.
• Proven ability to prospect and develop new business rather than relying exclusively on inbound opportunities.
• Strong understanding of relationship-based and consultative selling.
• Excellent communication, negotiation, presentation, and customer-service skills.
• Strong organizational skills, with the ability to manage multiple customers, orders, and delivery timelines simultaneously.
• Self-motivated, accountable, and results-oriented.
• Comfortable developing relationships with business owners, fleet managers, and senior decision-makers.
• Valid Ontario driver’s licence and the ability to travel locally to meet customers and prospects.

This position will specialize in Ford Medium Duty transportation sales and will be compensated at a 40% commission rate.

Interested candidates should submit their resumes through this advertisement.

ABOUT US

In addition to working with and learning from a team of leading professionals in the automotive industry, our benefits include:

·        Discounted employee vehicle purchase program

·        Job-specific coaching & training programs

·        Comprehensive health & dental plans

·        Employee wellness & assistance programs

·        Employee social events

Build your career with a team that is driven by excellence, integrity and innovation. 

Discover Dilawri.

Dilawri Group of Companies is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.