Parts Advisor

Join Canada’s Largest Automotive Group 

An exciting new chapter is beginning at Dilawri Group of Companies.

As we prepare to open Kia Vaughan at 9088 Jane Street in Vaughan, Ontario, we are looking for a knowledgeable and customer-focused Parts Advisor to join our opening team. This is a unique opportunity to help launch a brand-new dealership, contribute to an efficient Parts Department, and support an exceptional experience for both our customers and internal dealership teams.

If you are organized, service-driven, and ready to make an impact from day one, we want to hear from you.

About Dilawri

Founded in 1985, Dilawri is Canada’s largest automotive group and one of Canada’s Best Managed Companies. Dilawri operates more than 80 franchised dealerships representing over 35 of the world’s most respected automotive brands across British Columbia, Alberta, Saskatchewan, Ontario, Quebec, and Washington, D.C.

With more than 4,000 employees, Dilawri fosters a culture rooted in collaboration, accountability, and continuous learning. Our values of Excellence, Leadership, Teamwork, Integrity, Innovation, and Giving Back guide how we work, how we lead, and how we serve our customers and communities.

Through the Dilawri Foundation, we are also committed to making a meaningful difference in the communities we serve.

Discover how you can build your career with Dilawri.

The Opportunity

Dilawri Group in Ontario is actively seeking a Parts Advisor to join the opening team at Kia Vaughan.

Compensation: Annual salary of $37,500 plus performance-based bonus.

Reporting to the Parts Manager, the Parts Advisor will assist retail, wholesale, and internal customers in identifying, sourcing, and purchasing the correct automotive parts and accessories. The successful candidate will provide knowledgeable and efficient service while supporting inventory accuracy, departmental organization, and overall dealership operations.

Responsibilities

• Assist retail, wholesale, and internal customers with identifying and selecting the correct parts and accessories.
• Provide accurate product, pricing, availability, and ordering information.
• Advise customers about available accessories, promotions, and relevant product options.
• Receive and process parts orders by telephone, email, retail counter, technician counter, and wholesale account.
• Accurately source parts using catalogues, manufacturer systems, and dealership software.
• Pick and fill parts orders from available inventory.
• Prepare orders for shipping, delivery, or customer pickup.
• Receive incoming parts and verify shipments against packing slips and purchase orders.
• Stock new parts promptly and maintain an organized and accurate inventory.
• Process returns, credits, warranty parts, and special orders in accordance with established procedures.
• Notify customers and dealership departments when ordered parts are available.
• Maintain clear and accurate records of transactions, orders, and inventory movements.
• Monitor back orders and follow up on outstanding parts requests.
• Work closely with Service Advisors and Technicians to support efficient repair-order completion.
• Assist with regular bin checks, cycle counts, and physical inventory activities.
• Maintain a clean, safe, and organized parts counter, storage area, and work environment.
• Build and maintain positive relationships with customers, vendors, and dealership team members.
• Follow manufacturer requirements, company policies, and all applicable health and safety procedures.
• Perform other duties required to support Parts Department operations.

Qualifications

• Previous experience in an automotive dealership Parts Department is preferred.
• Automotive parts, retail parts, or inventory experience is considered an asset.
• Wholesale parts experience is considered an asset.
• Experience using CDK, Reynolds and Reynolds, or a comparable dealership management system is preferred.
• Familiarity with electronic parts catalogues and inventory systems is considered an asset.
• Strong automotive parts and product knowledge.
• Excellent customer service and communication skills.
• Strong organizational skills and attention to detail.
• Ability to accurately manage multiple orders and competing priorities.
• Good time-management and problem-solving skills.
• Comfortable working in a fast-paced environment.
• Ability to work independently and collaboratively as part of a team.
• Positive attitude and willingness to participate in ongoing manufacturer and dealership training.
• Valid Ontario driver’s licence with at least three years of licensed driving experience and a clean driver’s abstract.
• Ability to perform the physical requirements of the position, including standing, bending, reaching, and lifting parts.

If you are an automotive parts professional who is excited by the opportunity to help launch a new dealership, we invite you to submit your résumé in confidence for our review and consideration.

Why Work With Us?

In addition to working with and learning from leading professionals in the automotive industry, our benefits include:

• Discounted employee vehicle purchase program
• Job-specific coaching and manufacturer training programs
• Comprehensive health and dental plans
• Employee wellness and assistance programs
• Employee social events
• Opportunities for professional development and career advancement

Build your career with a team driven by excellence, integrity, and innovation.

Discover Dilawri.

Dilawri Group of Companies is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training, and promoting qualified individuals of all backgrounds and make employment decisions without regard to any protected status. Accommodation is available upon request for applicants with disabilities throughout the recruitment and assessment process and, when hired, throughout employment.