WANT TO WORK for one of Canada’s Best Managed Companies?

Dilawri Group is now actively searching for a Service Advisor to join the team at Thorncrest Ford in Etobicoke.

Apply to this position if you:

• Thrive in a customer service environment.
• Are available to work Monday to Friday and alternating Saturdays. 
• Have experience working with the iconic Ford brand
• Have a G license

Responsibilities:

• Provide front-line customer service and sales for the Service Department.
• Greeting customers on the phone or in the Dealership.
• Providing repair recommendations.
• Explaining the nature of repairs.
• Advising customers how to look after their vehicles.
• Scheduling appointments.
• Selling labour.
• Providing an extraordinary experience for all customers.

Qualifications:

• Ford Experience preferred.
• CDK experience preferred.
• An aptitude for customer relations/service.
• Strong communication skills.
• Ability to sell required maintenance.
• Ability to work as a part of a TEAM.
• Ability to work in a fast-paced environment.

If you are a service-oriented individual with a passion for the automotive industry and a commitment to customer satisfaction, we invite you to submit your resume, in confidence, for our review and consideration.

ABOUT US

Dilawri Group of Companies represents 81 dealerships nationwide with 22 dealerships in Ontario! Dilawri Group offers a performance-driven culture that focuses on success through teamwork, a passion for excellence and providing an exceptional customer experience. We strive to provide our employees with not just another job but a career. We offer a “promote from within culture”, training, solid pay plans, benefits and perks including employee incentives on vehicle purchases, parts and service.

Dilawri Group of Companies is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.