WANT TO WORK for one of Canada’s Best Managed Companies?

Dilawri Group in Ontario is looking for an experienced F&I Manager to join the team at Audi Queensway. 

The F&I Manager is responsible for developing ongoing and long-term relationships with customers. The F&I Manager is knowledgeable in matters of financing, insurance and warranties. As a team player the F&I Manager strives to develop collaborative relationships throughout the dealership.

Apply for this role if you:

• Have a valid OMVIC license
• Are experienced in dealership F&I operations

Job Duties:

• Responsible for selling financing, mechanical repair service contracts, GAP insurance, credit insurance and other Aftermarket products to clients.
• Utilization of dealership management systems and procedures to deliver exceptional customer service. 
• Maintain a current knowledge of manufacturer products, rebates, financing, leasing and incentive programs.
• Read, understand and adhere to all rules, regulations and procedures as required by the employer.
• Work in strict compliance with the laws of {PROVINCE} and Canada.
• Ensure all work performed is thorough, accurate and completed on time. 
• Preparation of all documentation, contracts, registration, submission, funding, commissioning, etc. related to all transactions and sales/leases of vehicles.
• Maintain all reports and records as required by the manufacturer, dealership and suppliers. 
• Attend sponsored training as scheduled. 
• Ensure quotes for products and services are competitive. 
• Establish and maintain strong and professional relationships with all financial institutions, manufacturer finance centres and third-party vendors.
• Keep customers and staff updated on the progress of a vehicle delivery.
• Consistently meet and exceed customer expectations.
• Handle and resolve customer complaints in a courteous and professional manner, insuring a positive outcome and maintaining a high level of customer satisfaction.

Successful Candidates Possess:

• Valid OMVIC certification an asset.
  
• Possess a valid driver’s license and a clean driving record.
  
• Professional demeanor and appearance.      
  
• Ability to work in a team and possesses strong interpersonal skills with an upbeat and engaging attitude.
  
• Excellent listening skills.
  
• Self-motiving with excellent work ethic
  
• Ability to problem solve and high attention to detail.
  
• Loves a fast pace environment.
  
• Computer skills and understanding of technology.
  
• Experience with Dealership Management Systems considered an asset.

ABOUT US

Dilawri Group of Companies represents 80 dealerships nationwide with 22 dealerships in Ontario! We offer a performance-driven culture that focuses on success through teamwork, a passion for excellence and providing an exceptional customer experience. We offer a “promote from within culture”, a collaborative and inclusive work environment, that encourages creativity and professional growth.

Dilawri Group of Companies is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.